Agents Nodes

Everything about Control-M agents installation or setup.
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miss_marrakchia
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Agents Nodes

Post by miss_marrakchia » 15 May 2009 5:52

Hello,

I have a job in "Wiat Ressource", when I choice "why?" a message is :

"No agents nodes availbe for job's node-groupe" ?

I have verify the agent is running ?

I don't know what's the problem ?

Thanks for your help.

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Walty
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Post by Walty » 15 May 2009 6:25

Hi,
you can execute few basic checks like:

1) ctm_menu --> opt9 (Agent Status Menu)

2) ctm_menu --> opt10 (Troubleshooting) --> opt15 (Communication Diagnostic Report)

3) <ctmping> controlm utility
ctmping -NODEID <Host Name> [ -NODETYPE <REGULAR|REMOTE> ]
[ -NODEID <Host Name> [ -NODETYPE <REGULAR|REMOTE> ] ]
[ -FILE <input file> ]
[ -DISCOVER <y|n>]
[ -DEBUG <debug level 0-5> ]
[ -QUIET ]
[ -FULLDETAILS ]

4) name of Node ID / Node Group are correct in job definition ?

5) <ag_diag_comm> command from agent

6) the process Agent & Tracker are running ?
Best regards
Walty

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duksis
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Post by duksis » 10 Aug 2009 5:12

Hi,

An agent restart did the trick for me. :)

BR
Hugo

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philmalmaison
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Post by philmalmaison » 11 Aug 2009 9:09

so it was unavailable ...

regards
philmalmaison

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