Error while installing Control-M Agent 6.3.01

rajesekhar · Post by **rajesekhar** » 04 Jun 2008 6:24

I am trying to install control-M Agent on one of our servers.
When I inserted the CD and ran the setup.bat I got the following error

1607: Unable to install InstallShield Scripting Runtime.

has anyone experienced the same error?

Regards,
Rajesekhar

mauriziog · Post by **mauriziog** » 04 Jun 2008 7:22

Control:
- user right (must be local administrators)
- version of install shield software

rajesekhar · Post by **rajesekhar** » 04 Jun 2008 9:35

Thanks for the reply.

I have admin rights over the server where I am going to install the Agent.
How do I find the version of the InstallShield?

rajesekhar · Post by **rajesekhar** » 09 Jun 2008 5:08

This is resolved.

The problem is because I am trying to install from a CD which is inserted in my local drive and I am trying to install in remote desktop server by accessing the shared drive from my local system.

I copied all the Files from CD into the server and then tried. It worked.

Thanks,
Raj

mauriziog · Post by **mauriziog** » 17 Jun 2008 2:25

The problem is because I am trying to install from a CD which is inserted in my local drive

I assume that you run the setup on the server cd...
Put this kind of infomations clear in the question. In this manner is harder to answer: was a test/joke?

)
have a good day

rajesekhar · Post by **rajesekhar** » 17 Jun 2008 11:30

oohh I am sorry if I made u misunderstood.

I always work from my local system and for the servers, I awlays login through remote desktop and so I inserted the CD in my local machine, hence the problem.

Anways , I still had problems after installation to make it working[:(]
problem with the clusters:(
Raj

hipikll · Post by **hipikll** » 18 Jun 2008 1:17

what about clusters? which architecture for cluster do you use?
one floating agent or two installations and one active agent? or?

mauriziog · Post by **mauriziog** » 18 Jun 2008 5:57

I awlays login through remote desktop

Your problem on the cluster (installation of the fix pack?)
can be ... the remote destop connection !
Try to install directly on the server machine.

rajesekhar · Post by **rajesekhar** » 24 Jun 2008 4:30

hipikll wrote:what about clusters? which architecture for cluster do you use?
one floating agent or two installations and one active agent? or?

cluster administrator is: one installation with failover on both the nodes

rajesekhar · Post by **rajesekhar** » 24 Jun 2008 4:34

mauriziog wrote:
I awlays login through remote desktop
Your problem on the cluster (installation of the fix pack?)
can be ... the remote destop connection !
Try to install directly on the server machine.

no not again the RDC prob,
I have installed it but it was not working, when I run a job in CTM, it says "no nodeid available for the node group"
I did all the post installation procedures but still I could not find out where the error was.

I think there was some problem with the cluster administration itself. It was a testing server, they were doin glot of things on it.

rajesekhar · Post by **rajesekhar** » 24 Jun 2008 4:35

Then I unsinstalled it and installed it again, it worked like magic

Now, its working fine, Thanks a lot all