Agent 6.2.01 - Job stay in executing mod

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fyot
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Agent 6.2.01 - Job stay in executing mod

Post by fyot » 01 Apr 2008 5:17

A case was open to BMC case CAR00034959 .

Issue :
Jobs are executed correctly, but when the sysout is analysed by the tracker, there is some internal problems, and the tracker run on itself.
If you run a prstat or top utilities, you could see tracker using a lot of memory and doesn't free it.
So In fact your job wait in executing mode the total return from the tracker, and it could wait for a long time.

If you try to stop your agent, p_ctmag could be stopped, but not the p_ctmat. To start again correctly your agent you must kill p_ctmat process.


Workarround before Fixpack:
Install from scratch your Unix Agent and deploy only the Fixpack 1.
It should be run correctly

Solution from BMC:
If you need to apply FP2, It's recommend that to set the 'BUFFERED_DBGLVL 0' on the agent CONFIG.dat file and restarting the agent. It should solve the problem. Alternatively, you can wait until Fix Pack 3 of the Agent is released where this problem will be resolved.
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