Control-M/Agent Node Unavailable

Everything about Control-M agents installation or setup.
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Gopikkd
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Control-M/Agent Node Unavailable

Post by Gopikkd » 16 Mar 2013 7:56

Hi,

Job is in blue color status in Control-M/EM GUI, and it is showing Agent Node is Unavailable. But when i check the agent status in Control-M server, the Node is available.And also from Agent to Server ping also successful.What could be the reason??

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fafa1975
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Try ag_diag_comm

Post by fafa1975 » 18 Mar 2013 6:40

Maybe the problem is that the communication is not complete.
Try the command ag_diag_comm on the agent and send us the output.
Can send us even the agent version and operating system?
Thanks,
Fabrizio

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ashwin080
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Post by ashwin080 » 21 Mar 2013 3:48

Seems like the agent is hung. Ask your system administrators to restart the control-m agent service which will reslove your problem.

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piyush
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Post by piyush » 21 Mar 2013 6:24

try restarting the control-m agent service on that node.

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Hubba
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Post by Hubba » 21 Mar 2013 12:56

Check the version of CMServer and Agent. Protocols may have to be changed

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ThePirate
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Post by ThePirate » 21 Mar 2013 7:19

Perform Why?

May be waiting for Resources.

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jjfly
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Post by jjfly » 02 Jan 2014 7:15

Job is in blue color WOW Gold status in Control-M/EM GUI, and it is showing Agent Node is Unavailable. But when i check the agent status in Control-M server, the Node is available.And also from Agent to Server ping also successful.What could be the reason??

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Gopikkd
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Re: Control-M/Agent Node Unavailable

Post by Gopikkd » 15 Mar 2016 10:17

Thank you all. It's working fine after re-started the Control-M/Agent services.

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