WatchDog Alerts

[Venkateshwarulu]

Greetings!!!

We were getting all the watchdog process alerts (All Control-M WatchDog processes are alive) for every 2 hours on the alerts window. Two weeks ago these alerts were stoped suddenly. We have not done any changes to the config.dat file.

I have tried the follwing to restart watchdog process automatically. But it was not successfull.

NOTE: We do not have any jobs/scripts setup to generate these alerts.

1. Loged into the Control-M Server
2. Looked up the PID of the currently running watchdog process using the following command:

ps -ef | grep p_ctmwd

3. Once after finding the PID ran the following command to kill the Watchdog process:

kill <pid>

The Watchdog process did NOT restart automatically.

Any advise or suggestions are greately appreciated.

Thanks
Venkat

[Walty]

Hi,

The watchdog process is a part of controlm components and it seem to me it's not possible to start it alone.
When you put CTM_WD_ENABLE {YES} the utility init_prflag creates a prflag file for the WD process in <Control-M>/ctm_server/prflag/WD

If you have recycle Control-m and the watchdog process still not running try to reset the process flags, for this run the <init_prflag> in command line (user controlm)
Execute:

1) Backup your current settings about sleep time for Control-M processes (ctm_menu --> opt10 --> opt3)
2) Stop Control-M server
3) Execute <init_prflag> (you find messages like this)

Table cleared successfully.
Record SU inserted successfully.
Record CO inserted successfully.
Record CD inserted successfully.
Record SL inserted successfully.
Record TR inserted successfully.
Record NS inserted successfully.
Record LG inserted successfully.
Record RT inserted successfully.
Record WD inserted successfully.
Record AC inserted successfully.

4) Start Control-M server
5) Check your environment (ctm_menu --> opt10 --> opt4)