How to change Urgency of an Alert Message that is generated

sharonc · Post by **sharonc** » 19 May 2010 3:59

Hi,

I was wondering if anyone knows whether it is possible to change the Urgency of a System generated alert message that pops up on the Alerts window -
i.e. DATA CENTER <name> WAS DISCONNECTED.
It is currently defaulted to 'Very Urgent', and we need it to be 'Urgent'.

Thanks.

nakul · Post by **nakul** » 19 May 2010 11:55

hi sharon ,

these type of monitoring is done by GEMS or any other tools , m not sure what tool you are using, please ask ur support team for that to change the priority of that alert they can help you on this.

Walty · Post by **Walty** » 20 May 2010 12:28

Hi,

I thinks it's not possible to change severity of this alert in the Control-M without SQL update.
This is a internal alert generated directly by the server, but if you have a Monitoring tool like PATROL, you can manage the severity here.

philmalmaison · Post by **philmalmaison** » 25 May 2010 4:58

isn't it the ~/script/UE_handler used ever controlm server is shouting by himself? or it is just for user exit ?

to test but ~/script/UE_handler can be modified

regards
philmalmaison