Hi to all.
I have doubts about how updating the alarm. I'm working in Control-M 7
This morning we had 350 alarms on the same process that failed. In my work, always put a description of the incident.
As in all cases was for the same error, I thought to make a update in the database for fill out the field notes.
update alarm
set NOTES = 'Error en BBDD EX00', handled = 2
where notes is null and handled = '0';
352 rows updates.
commit;
commit completed.
In the database has been updated correctly the fields, but my surprise was when the alerts aplication has the field notes as null and not handled.
Why?. As updates the alarm in the application without having to type it in the field NOTES.
Sorry for my bad English.
Doubts about how updating the alarm
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vassi168
Hi I think,
you must, after you delete the alerts, to refresh the alert Server in ccm.
In the doku you can find page 340:
To enable the deletions to take effect, refresh the Global Alerts Server server from the
Control Shell, as follows:
1. In the Control-M Configuration Manager, right-click the Global Alerts Server, and
choose Control Shell.
2. Enter the REFRESH command into the Specify... field.
3. Click Apply.
vassilis
you must, after you delete the alerts, to refresh the alert Server in ccm.
In the doku you can find page 340:
To enable the deletions to take effect, refresh the Global Alerts Server server from the
Control Shell, as follows:
1. In the Control-M Configuration Manager, right-click the Global Alerts Server, and
choose Control Shell.
2. Enter the REFRESH command into the Specify... field.
3. Click Apply.
vassilis
