How to generate alerts already in "handled" status

RoTF00 · Post by **RoTF00** » 19 Apr 2010 7:33

Hi
I have two enviroments, one for development and one for production.
I can not disable the alerts in the dev enviroment, but I would like to make then generate already in handled status.
Is there a way to do this?

Thanks in advance!

philmalmaison · Post by **philmalmaison** » 21 Apr 2010 9:29

you can not generate them in handled status as it's a manual action, so the solution should be to make a cyclic job, with SQL command that change the HANDLED parameter to the correct number in the ALARM Control-M/EM table.
I'm not sure if you do that, that you can directly see the alerts in handled mode before a refresh of Controlm em configuration server.

regards
philmalmaison

RoTF00 · Post by **RoTF00** » 21 Apr 2010 10:54

Thank you philmalmaison

vassi168 · Post by **vassi168** » 22 Apr 2010 2:54

Hallo,
what DB have in use for your Enterprise Manager, because we use externed Oracle DB and we have a triger on the DB.
The triger check from where is the alert comming and then bevor he is writing the alert in the DB put the alert in status handled.

regards
Vassilis