No alerts in GAS for failed jobs

Ross_T_Boss · Post by **Ross_T_Boss** » 28 Jan 2010 9:20

Hi,

I've been working with the implementation of a new Control-M Server, and alerts for failed messages are not showing up on the global alerts window. It was working, i resumed some testing today and now no failure alerts are appearing. I'm still getting alerts for job failures on the other servers attached to the EM.

Any ideas how i can find the point of failure? What can I check to find out if messages are being sent to the GAS? I would think that it's server-end as alerts from other servers are being raised, but I'm not sure what to check. All the Server services are running correctly.

Thanks
Ross

ejtoedtli · Post by **ejtoedtli** » 28 Jan 2010 10:07

Did you look at the top of the Alerts window to make sure you don't have a filter set that would cause them to not display?

Ross_T_Boss · Post by **Ross_T_Boss** » 29 Jan 2010 10:53

Yes, I removed all filters.

I think there is a bigger issue now as global conditions from this server are not picked up also, so I will have to run some diagnostics. I am resisting temptation to just bounce the server as I would like to find the root cause.

philmalmaison · Post by **philmalmaison** » 01 Feb 2010 4:01

have a look to the option of the config.dat of the server, and to the alertonabend controlm/em parameter.

regards
philmalmaison