Problem with the Alert Window

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cuda71
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Problem with the Alert Window

Post by cuda71 » 18 Dec 2009 12:01

Hi everyone

I have a EM GUI with the Version 6.4

I have a problem with the alert window i don't understand that when i set
a filter with dc = sys1 or sys2 and a job is notok on sys3 then is still on the alert window. why is that ? I think when i set a filter then must the window go on only when a job is notok on sys1 or sys2. And not when a job is notok on sys3. That's very difficult for the operator when a job on sys3 is notok and the window go up and the operator found not the message.

someone knows something about the problem or is this a bug :?:

best regards

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th_alejandro
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it's a bug

Post by th_alejandro » 18 Dec 2009 12:12

It's a bug, you need refresh the filter.

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nicolas_mulot
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Post by nicolas_mulot » 13 Jan 2010 9:17

Hi,

EM 6.4.0 Fix pack 3 includes the following entry:

CAR00040444 - New alert notifications are received even in cases where the new alert does not match the display filter.


Cheers
Nicolas Mulot

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