Business Service Management for Control-M Your ideas needed

[Proxima]

We need your ideas please!

We have previously built integration between Control-M and also Autosys with a couple of Business Service Management tools so we know that there is a need for this.

As many of you know, BMC have their own BSM dashboards, and before they were bought by CA, Cybermation developed integration with one of the key BSM players whose technology was bought by Compuware and is now known as Vantage Service Manager. So the idea of linking Scheduling and BSM is a proven one.

We are now looking to develop integration between Firescope BSM (we just became the fisrt UK partner of www.firexcope.com) and all the common schedulers so that you can have a stand-alone appliance based BSM engine that will take input from Control-M and provide a range of dashboards for both technical and business users about the state of the workload automation processes, infrastructure and applications, and also the Business impact of any failures of late schedules. This would also be used to give an early warning system of batch suites running late and hilight areas where service level objectives are likely to be breached.

The solution will include agents and connectivity to allow you to incorporate metrics and data from network devices, operating systems, databases, applications, and also raw business data from spreadsheets, files etc. It will also provide a Wiki for documentation and help that you might want to add for your users (who could include customers where appropriate)

I'd really like to get your ideas about the sort of things you would like to see in such a product, and especially those areas where Control-M is not providing enough information, information in the wrong format, or not providing anything at all.

We expect that CA users are the most likely to be needing additional functionality as Control-M already has some of this built in, but any thoughts and ideas you have would be appreciated.

Just to let you know that we expect the entry point for a BSM system for scheduling would start at 15-20k Euros, or could be leased for 500-800 Euros per month. There would also be options for it to be provided as a hosted service if appropriate. The solution would be provided as a virtual appliance or as a physical appliance (if needed)

If you want to see what Firescope does and the sort of dashboards it has then take a look at www.proxima-software.com or www.firecope.com

We will of course be developing integration with OpsWise too.

Thanks for your help

[stock-share]

BMC Control-M can be integrated into other systems, languages and utilities to provide a common platform by which the end user can access and use the features of the various systems or tools.

[jimmy-wilson]

FireScope BSM enables organizations to ensure optimal availability and performance of their network infrastructure by monitoring events and key metrics of all networked devices.