Job ends ok, but still shows yellow on screen.

DocGoo · Post by **DocGoo** » 10 Jan 2011 5:51

We have V6.4 on Windows server.

Today our job scripts finished OK but the indicator on the screen stayed yellow or executing. Thus dependent jobs did not run.

Any ideas?????

Zakeer · Post by **Zakeer** » 11 Jan 2011 5:20

Run ag_diag_comm and check agent status to server I think the delay in getting response could be the ports not configured properly.

Hope this helps.

Zakeer

Walty · Post by **Walty** » 12 Jan 2011 6:17

Hi,

Here some advices to investigate about your issue:

1. Your job run correctly if submitted manually ?
2. Only this job that stuck in yellow or all jobs on this agent ?
3. Can you run just a test (like dir) in your script or command ?
4. Protocol version and ports are correct for this agent?
5. Tracker still running on this agent ?
6. Execute ping from the CONTROL-M/Server (ctm_menu) and CONTROL-M/Agent (ag_diag_comm)
7. Check your available disk space on agent
8. Have you see the PROCLOG files on the CONTROL-M/Server (ie:CD,NS)
9. Check if the value 'Job children inside job object' is set to N on your windows agent
.....
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In this forum if you execute a little search with word 'yellow' you find a lot of informations.