Control-M Just stops

Everything about Control-M Enterprise Manager Server installation or setup.
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Kenton
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Control-M Just stops

Post by Kenton » 15 May 2009 6:34

Hello
E/M 6.3.01 just stops running jobs sometimes. This happened in 6.2 and we were hoping that the upgrade would fix it ... nope.

For instance, today a cyclic job just stop running.
Selecting "Why?" gives you:
Performing 'why' on the job...
[and then nothing]

In 6.3 if I put the job on hold and then free it, it starts up. Problem is that the next job (non-cyclic) won't start and has the same 'why' issue. (in 6.2 the only solution was to bounce ^m)

The cyclic File Watch job cycled twice then stopped (correctly) due to a resourse being busy but then failed to restart when the resource was released.

Unix support say there's no errors in any logs so I'm at a loss as to what to do.

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Walty
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Post by Walty » 15 May 2009 8:25

Hello,
do you use resources type <CONTROL> or <QUANTITATIVE> in your jobs ?

If yes, see in KB BMC the following articles:

-SLN000000179148
-SLN000000175228
-SLN000000196208
Best regards
Walty

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