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Reporting Facility Error

Posted: 24 Mar 2011 4:40
by kylo_h
Hi Guys,

I'm trying to log onto the Reporting Facility and get the following error:

Image

The database is running.
Not sure where to check for the OLEDB drivers

This is Reporting Facility provided with Control-M 7

Any ideas?

Thanks,
Kyle

Posted: 05 Apr 2011 8:58
by kylo_h
I found the issue. :wink:

I am facing the same issue. Please let me know the solution

Posted: 12 Dec 2011 10:54
by Chinmoylayek
I am facing the same issue. Please let me know the solution[/b]

Posted: 19 Dec 2011 8:29
by arunk_b
@kylo_h Me too facing the issue..It'd be great if you could post the solution here :)

Posted: 04 Sep 2012 7:03
by kolsasha
Please let me know how you fixed this error.
We having same issue.

Connection Details:
DB Type: ORACLE
DB Server Hostname: ###
DB Server Port: ###
DB User: ###
DB Name: ###
SID: ###
Note: In case the DB Server hostname & port are not valid, you may set them in the CONTROLM/Configuration Management, using the "Database->Location..." menu item

Posted: 17 Sep 2012 12:06
by Walty
Hi kolsasha,

Perhaps your TNS_ADMIN variable is used by another Oracle client.
ie : This is an example for a Default instance

1) Edit the 'env.ini' file located on your 'Control-M_EM Home\etc' directory
2) Define a new variable: TNS_ADMIN=C:\Program Files\BMC Software\Control-M EM 7.0.00\Default\oracle\NETWORK\ADMIN
3) Exit GUI and rerun the Reporting Facility

Try ...

Posted: 17 Sep 2012 5:46
by kolsasha
thank you very much, the provided solution with env.ini file worked.